Customer service

At Tarmac Topfloor our customers are at the heart of our operation.

We pride ourselves on constantly reviewing our business performance, customer satisfaction and our processes. This is necessary to enable us to remain efficient and effective in offering an excellent level of customer service across the UK.

We are constantly monitoring ourselves in order to remain reliable, understanding, responsive as well as being straightforward to deal with.

Achieving the highest levels of quality and customer service, at all times, is core to our company. To ensure our standards are kept high, Tarmac Topfloor undertake regular customer service surveys and we also take part in the Tarmac Customer First initiative which focuses on improving to our customers. Topfloor have also achieved registration to the quality standard ISO 9001: 2000. We are committed to lead the flooring industry through the adoption of high standards and best practice.